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Roadside assistance is a service provided by Allianz Global Assistance which assists you in situations where you need help on the road with your vehicle. The service offers many benefits from getting your vehicle fixed on the spot to towing or taxi service to help you reach your destination.
Frequently Asked Questions
We provide roadside assistance to any person who is driving the car, as long as the car is covered. There may be an authorisation request call for service to the owner for confirmation in case help is requested by another member.
As no unauthorised repairs are done and vehicle is towed to nearest service station in case of a major breakdown, roadside assistance does not affect vehicle warranty.
Each membership is for a particular vehicle. You can buy memberships for different vehicles but you cannot use coverage benefits for one vehicle on another.
In case of emergency, you can call our helpline and identify yourself for immediate help.
As per your plan, you can avail coverage up to a radius of 50 km from the centre of city or PAN India.
You do not have to pay for the service, however in case of consumables that may be required to get your vehicle mobilized, you have to pay for the same.
Roadside assistance rescues you from minor and major mishaps that can happen anytime to anyone. Even when you have a good reliable vehicle, flat tyres, accidents or poor fuel can take you by surprise.
While we strive to reach you as early as possible, actual time may vary depending on location of the vehicle. In most cases within the city, help is at hand in maximum 50 minutes.
Yes, roadside assistance is available for all vehicles for personal use up to 7 years of the vehicle's age.
Yes, vehicles more than 10 years old are not eligible for roadside assistance.
Under the Standard Plan, you can avail the service 3 times a year. However, in the Premium Plan, there is no limit on service requests.
Roadside assistance is available in over 1100+ cities in India.
You can call our toll-free number 1800 419 8582
The coverage begins 48 hours from the time of enrolment. The coverage is for a period of 1 year after which you can renew the plan at Allianz Assistance
No, the membership cannot be transferred from one vehicle to another during the duration of the membership. In case you sell your car, the new owner can avail the service until the expiration of the membership.
How Can We Help?
24/7 Always
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09.00-18.30 (Mon-Fri)
Allianz Assistance India mainly caters to two market segments Roadside Assistance (RSA) and Health Assistance. Allianz, besides offering these services directly to consumers also customizes and assists in creating and implementing tailor-made programs to maximize customer satisfaction and loyalty. Committed to its partners, Allianz focuses on building customer relationships that continue to enhance their brand value.
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